A Tire did what?

So I was driving down route 8 southbound in the fast lane. Sadie was in the backseat. All of a sudden, a tire flew across the barrier and struck the right front corner of our Pilot. Bouncing off the pilot and taking a chunk of my SUV with it. I have been fighting the tire owner's insurance company ever since. The police were able to find the owner of the tire,who was driving northbound on route 8 (the van didn't go far on three tires) and thank goodness they had insurance. Because the estimate from this morning said over $3000. The SUV is not drivable. But they are dragging their feet, claiming they are still waiting for the police report and they still haven't been able to get the driver of the other vehicle (who they insure) on the phone for their statement. This happened last Tuesday. Today, in one hour I did what "my claims adjuster" couldn't do in one week. I drove to the police department obtained a copy of the police report, faxed it to the claims adjuster, called up the lady that lost her tire that my vehicle found, and gave her the adjustor's name and phone number, so she could call and give her statement. If you can't sense my sarcasm and displeasure toward "my claims adjuster", believe me, its there. So I am sure "my claims adjuster" will make up another excuse the next time I call to find out the status of approving the repairs, but at least I wasted my entire morning on my day off work and had to send Sadie to the sitter so that I could waste my entire morning on my day off to learn that I don't like Nationwide. Thank you for allowing me to vent. In all. I am frustrated now and terribly inconvenienced, but I thank my lucky stars that Sadie and I weren't injured.